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Blue Ribbon Computers
offers various forms of support to both the home and business user.
Blue Ribbon Computers prides itself on it's excellent standards of service, and always
ensures it carries out it's work with the minimum amount of inconvienence
to the customer.
Many of our support services can be offered via the phone, or at your home - we offer a no-call out fee service, will visit your home/premises - and we offer Evenings/Weekend service too!
Our System Installation Services
Whether you require a single home computer to
be installed and demonstrated, or require a company-wide rollout,
Blue Ribbon Computers can help
you. We offer excellent rates and can handle any size of installation
project - for specialist projects, we also work with our partners, in a transparent and flexible manner, giving you a hassle free installation..
Our typical installation will include:
- Unpacking of the Computer System(s) and related components
- Connection, testing to ensure the system
is functioning
- Initial Configuration of supplied and/or extra software
- Demonstration of the working system(s) and "Getting Stated" help.
- Initial Advice on maintenance and care of the system(s)
- Option to take further Tutorials or Training
System Maintenance, Support & Repair Services
We offer a full system support service. Whether
you require advice on an upgrade for your system, need a new part
to replace something faulty, or simply need some information on
what to do with your system, Blue Ribbon Computers has something
to offer you.
If you require replacement parts, then Blue Ribbon Computers can help - we only use branded, quality components, as experience has taught us that unbranded, generic equipment is more likely to fail, and can cause significant (and costly) problems with after-sales care.
Minor repairs to complete system replacements
can be undertaken on-site, and for more serious problems, Blue Ribbon can collect and return your system - we typically return computers within 2 working days (subject to availability of parts and nature of the fault) - many of our competitors can take 2-3 weeks to repair and return.
We can even offer you a loan
system (for a small supplemental charge). This is a particular benefit to home users where
the system may be getting used for your child's examinations/coursework,
and for businesses where you rely upon your IT systems.
If you are looking for ongoing Business support,
why not look at our Business Servicing
Contracts, offering you affordable, regular maintenance for
your IT.
For a no-obligation quote, or friendly advice on our PC Support services further, please contact us.
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